AN IDENTIFICATION OF CRITERIA FOR THIRD PARTY LOGISTICS SUPPLIERS (3PL) IN SUPPLY CHAIN MANAGEMENT (SCM) IN INDIAN MANUFACTURING INDUSTRIES
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Published
Sep 3, 2021
Swapnil Sawant
Dr. Avinash Sarode
Abstract
The Indian manufacturing industry is growing rapidly, and supply chain management (SCM) plays the most important role in the industry. In SCM, customer satisfaction in terms of quantity, quality and on time delivery is the most important critical factor. To satisfy this requirement, the best third-party logistics (3PL) service provider is required. Therefore, the selection of the best third-party logistics provider is one of the basic requirements in SCM. Logistics services are the backbone of an economy, providing the efficient, cost effective flow of goods and services on which other commercial sectors depend. The logistics companies work as the outsourced or third-party service providers and support the organization's logistics functions. In this study, we identified some important criteria for 3PL implementation in SCM in Indian manufacturing industries. With the help of this study, supply chain managers from small to medium sized manufacturing industries can simplify the selection process for 3PL vendors. This study will help in the selection of the best vendor from such a competitive group and provide justification for the selection.
How to Cite
Sawant, S., & Sarode, A. (2021). AN IDENTIFICATION OF CRITERIA FOR THIRD PARTY LOGISTICS SUPPLIERS (3PL) IN SUPPLY CHAIN MANAGEMENT (SCM) IN INDIAN MANUFACTURING INDUSTRIES. International Journal of the Analytic Hierarchy Process, 13(2). https://doi.org/10.13033/ijahp.v13i2.845
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Keywords
3PL, AHP, SENSITIVITY ANALYSIS, SUPPLY CHAIN MANAGEMENT
References
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Agrawal, S., Singh, R.K., Murtaza, Q. (2015). Prioritizing critical success factors for reverse logistics implementation using fuzzy-TOPSIS methodology. Journal of Industrial Engineering International, 12, 15-27. Doi: 10.1007/s40092015-0124-8.
Aguezzoul, A. (2005). Third-party logistics selection problem: a literature review on criteria and methods. Omega, 49, 69-78. Doi: http: //dx.doi.org/10.1016/j. omega.2014.05.009J. 2014.
Ali, S.S., Kaur, R. (2018), an analysis of satisfaction level of 3PL service users with the help of ACSI. Benchmarking: An International Journal, 25(1), .24-46. Doi: https://doi.org/10.1108/bij-10-2016-0163
Aktas, E. & Ulengin, F. (2005). Outsourcing logistics activities in Turkey. Journal of Enterprise Information Management, 18(3), 316-329. Doi: https://doi.org/10.1108/17410390510591996
Arroyo, P., Gaytan, J., de Boer, L. (). A survey of third-party logistics in Mexico and a comparison with reports on Europe and USA, www.emeraldinsight.com/0144-3577.html.
Doi: https://doi.org/10.1108/01443570610666984
Arvis, J.F., Saslavsky, D., Ojala, L. (2014). Connecting to compete 2014 trade logistics in the global economy, the logistics performance index and its indicators. The International Bank for Reconstruction and Development. Doi: https://doi.org/10.1596/20399
Asthana, S., Bhat, H., Singh, R. (2015). A study of important factors for the performance measurement of third-party logistics (3PL) organizations in the Indian logistics industry. Crisis Report.
Bhatnagar, R., Sohal, A.S. (2005). Supply chain competitiveness measuring the impact of location factors, uncertainty and manufacturing practices. Technovation, 25(2005), 443–456. Doi: https://doi.org/10.1016/s0969-7012(00)00020-4
Bruno, G., Esposito, E., Genovese, A., Passaro, R. (2012). AHP-based approaches for supplier evaluation: Problems and perspectives. Journal of Purchasing & Supply Management, 18(2012) 159–172. Doi: https://doi.org/10.1016/j.pursup.2012.05.001
Chaudhari, J.S., Sarode, A.D. (2018). Identification of drivers in sustainable supply chain management: a review. LTCOE Conference.
Cheong, M.L.F. (2003). Logistics outsourcing and 3PL challenges. European Journal of Operational Research.
Cirpin, B.K. & Kabadayim, N. (2015). Analytic Hierarchy Process in third-party logistics Provider selection criteria Evaluation: a case study in IT Distributor Company. International Journal Multidisplinary Sciences & Engineering, 6(3).
Daim, T.U., Udbye, A., Balasubramanian, A. (2012). Use of analytic hierarchy process (AHP) for selection of 3PL providers. Journal of Manufacturing Technology Management, 24(1), 28 - 51. Doi: https://doi.org/10.1108/17410381311287472
Dinter, B. (2012). Success factors for information logistics strategy — an empirical investigation. Decision Support Systems, 54(3) 1207–1218. Doi: https://doi.org/10.1016/j.dss.2012.09.001
Dupuis, M. & Prime, N. (1996).Business distance and global retailing: a model for analysis of key success/failure factors. International Journal of Retail & Distribution Management, 24(11), 30 - 38. Doi: https://doi.org/10.1108/09590559610131709
Ellram, L.M. (1991).Key success factors and barriers in international purchasing partnerships. Management Decision, 29(7), 38-44. Doi: https://doi.org/10.1108/00251749110007175
Fleischmann, M., Krikke, H.R., Dekker, R., Douwqe, S., Flapper, P. (2000). A characterization of logistics networks for product recovery. Omega, 28(2000), 653 - 666. Doi: https://doi.org/10.1016/s0305-0483 (00)00022-0
Gunasekaran, A., Ngai, E.W.T. (2003). The successful management of a small logistics company. International Journal of Physical Distribution & Logistics Management, 33(9), 825 - 842. Doi: https://doi.org/10.1108/09600030310503352
Hertz, S. & Alfredsson, M. (2016). Strategic development of third-party logistics providers. Industrial Marketing Management, 32(2), 139–149. Doi: https://doi.org/10.1016/s0019-8501 (02)00228-6
Hu, Y-C., Chiu, Y-J., Hsu, C-S., & Chan, Y-Y. (2015). Identifying key factors for introducing GPS-based fleet management systems to the logistics industry. Mathematical Problems in Engineering, 2015, 1-14. Doi: http://dx.doi.org/10.1155/2015/413203.
Huo, B., Ye, Y., Zhao, X. (2015). The impacts of trust and contracts on opportunism in the 3PL industry: The moderating role of demand uncertainty. International. Journal of Production Economics 170 (2015) 160–170. Doi: https://doi.org/10.1016/j.ijpe.2015.09.018
Jhawar, A., Garg, S.K. (2018). Modeling of critical factors for improving logistics performance of India using interpretive structural modeling. International Journal of Applied Management Sciences and Engineering, 5(1), 1-23. Doi: https://doi.org/10.4018/ijamse.2018010103
Karakadlar, I.S. (2005). Key success factors for strategic logistics & supply chain management to enhance competitiveness. http;//www.reserarchgate.net Conference Paper.
Knemeyer, M. & Murphy, P.R. (2005). Is the glass half full or half empty? International Journal of Physical Distribution & Logistics Management, 35(10), 708 - 727. Doi: https://doi.org/10.1108/09600030510634571
Knemeyer, M. & Murphy, P.R. (2004). Evaluating the performance of third-party logistics arrangements: a relationship marketing perspective. Journal of Supply Chain Management. Doi: https://doi.org/10.1111/j.1745-493x.2004.tb00254.x
Korpela, J. & Tuominen, M. (1996). Benchmarking logistics performance with an application of the Analytic Hierarchy Process. IEEE Transactions on Engineering Management, 43(3), 323-333. Doi: https://doi.org/10.1109/17.511842
Large, R.O. (2007). The influence of customer-specific adaptations on the performance of third-party-logistics relationships—document studies and propositions. International Journal of Logistics Research and Applications: A Leading Journal of Supply Chain Management, 10(2), 123-133. Doi: https://doi.org/10.1080/13675560701427684
Leahy, S.E., Murphy, P.R., & Poist, R.F. (1995). Determinants of successful logistical relationships: a third-party provider perspective. Transportation Journal, 35(2), 5-13.
Lieb, R. & Miller, J. (2000). The use of third-party logistics services by large US manufacturers: the 2000 Survey. International Journal of Logistics Research and Applications: A Leading Journal of Supply Chain Management, 5(1), 1-12. Doi: https://doi.org/10.1080/13675560110114270
Lokhande, S.P., Sarode, A.D. (2020). Identification & prioritization of agile manufacturing enablers for small & medium scale industries. IOP Conference Series: Materials Science & Engineering, 810(1), 012034. Doi: https://doi.org/10.1088/1757-899x/810/1/012034
Luthra, S., Mangla, S.K., Kumar, S., Garg, D., Haleem, A. (2017). Identify and prioritise the critical factors in implementing the reverse logistics practices: a case of Indian auto component manufacturer. International. Journal of Business and Systems Research, 11(1/2), 42 - 61. Doi: https://doi.org/10.1504/ijbsr.2017.10000877
Maloni, M.J., Carter, C.R. (2006). Opportunities for research in Third Party Logistics, Transportation Journal, 45(2), 23 - 38.
Mangla S.K., Govindan K., Luthra S. (2016). Critical success factors for reverse logistics in Indian industries, a structural model. Journal of Cleaner Production, 129, 608-621. Doi: https://doi.org/10.1016/j.jclepro.2016.03.124
Mitra, S. & Bagchi, P.K. (2008). Key success factors, performance metrics, and globalization issues in the third-party logistics (3PL) industry: a survey of North American service providers. Supply Chain Forum: An International Journal, 9(1), 4254. Doi: https://doi.org/10.1080/16258312.2008.11517189
Mitra, S., Mukherjee, A., Pal, P. & Dutta, S. A survey of Indian express delivery service providers. IIM Calcutta, WPS No. 638/ May 2009. Doi: https://doi.org/10.1177/0020881712469470
Mitra, S. (2010). A comparative study of North American and Indian Third-Party Logistics (3PL) service providers. 2010 IEEE. Doi: https://doi.org/10.1109/iccae.2010.5451460
Mothilal, S., Gunasekaran, A., Nachiappan S.P. & Jayaram, J. (2011). Key success factors and their performance implications in the Indian third-party logistics (3PL) industry. International Journal of Production Research, 50(9), 2407-2422. Doi: https://doi.org/10.1080/00207543.2011.581004
Peng, J. (2012). Selection of logistics outsourcing service suppliers based on AHP: 2012 International Conference on Future Electrical Power and Energy Systems. Energy Procedia 17 (2012), 595 – 601. Doi: https://doi.org/10.1016/j.egypro.2012.02.141
Punakivi, M. & Saranen, J. (2001). Identifying the success factors in e-grocery home delivery. International Journal of Retail & Distribution Management, 29(4). 156 - 163. Doi: https://doi.org/10.1108/09590550110387953
Ragatz, G.L., Handfield, R.B. & Scannell, T.V. (2012). Success factors for integrating suppliers into new product development, 14, 190-202. Doi: 10.1111/1540-5885.1430190.
Raut, R., Kharat, M., Kamble, S., Kumar, C.S. (). Sustainable evaluation & selection of potential third-party logistics providers (3PL): An integrated MCDM approach. Benchmarking: An International Journal, 25(1), 76-97. Doi: https:// doi.org/10.1108/BIJ-05-2016-0065.
Raut, R.D., Kharat, M.G., Kamble, S.S., Kamble, S.J., Desai, R. (2018). Evaluation and selection of third-party logistics providers using an integrated multi-criteria decision-making approach. International Journal of Services and Operations Management, 29(3), 2018. Doi: https://doi.org/10.1504/ijsom.2018.10010642
Sahay, B.S., Mohan, R. (2006). Third party logistics practices: An India perspective.
Park, Y. (2011). Analytic Hierarchy Process for decision making in kinesiology: an application in selecting athletic shoes for walking. University of Illinois at Urbana- Champaign. Doctoral dissertation.
Sahin, O.Z., Mohamed, S. (2016). Evaluating sea level rise adaptation options on the Gold Coast, Australia: An MCDA approach. Emerald Group Publishing Group.
Sarode, A., Kole, S.Y. (2016). A literature overview on Green supply chain management and critical factor. International Journal of Advanced Engineering Innovative Technology, 3(1), 1-5.
Sarode, A.D., Khodke, P.M. (2011). A framework for performance measurement of supply chain management. International Journal of Advanced Engineering Technology, II(IV), 182-190.
Sarode A. D., Sunnapwar V. K., & Khodke P. M. (2008). A literature review for identification of performance measures for establishing a framework for performance measurement in supply chains. International Journal of Applied Management and Technology, 6(3), 241-273
Sharda, K. & Chatterjee, L, (2011), Configurations of outsourcing firms and organizational performance. Strategic Outsourcing: An International Journal, 4(2), 152 - 178. Doi: https://doi.org/10.1108/17538291111147991
Shepherd, B. & Hamanaka, S. (2015). Overcoming trade logistics challenges: Asia-Pacific experiences. Asia Pacific Journal of Marketing and Logistics, 27(3), 444 - 466. Doi: https://doi.org/10.1108/apjml-09-2014-0133
Schroter, N., Schroter, I. (2010). Supply chain management and logistics. Verlag W. Kohlhammer, Stuttgart. Seite 15.
Sullivan, F. (2006). 3PL services in India_ Challenges, Opportunities and Recommendations - A Study. 1 - 58.
Taherdoost, H. (2017). Decision making using the Analytic Hierarchy Process (AHP): a step by step approach. International Journal of Economics and Management Systems, 2, 2017.
Tan, K.C. (2001). A framework of supply chain management literature. European Journal of Purchasing & Supply Management, 7(2001), 39 -48.
Trent, R.J., & Monczka, R.M. (1994). Effective cross-functional sourcing teams: Critical Success Factors. National Association of Purchasing Management, Inc. Doi: https://doi.org/10.1111/j.1745-493x.1994.tb00267.x
Vaidyanathan, G. (2005). A framework for evaluating third-party logistics. Communications of the ACM, 48(1), 89-94. Doi: https://doi.org/10.1145/1039539.1039544
Xu, S. ( ). An optimized performance analysis of closed loop supply chain of third-party logistics based on Analytic Hierarchy Process. Revista de la Facultad de Ingenieraí U.C.V., 32(12), 827-835.
Yahya, S. & Kingsman, B. (1999).Vendor rating for an entrepreneur development programme: a case study using the analytic hierarchy process method. Journal of the Operational Research Society, 50, 916 - 930. Doi: https://doi.org/10.1057/palgrave.jors.2600797
Agrawal, S., Singh, R.K., Murtaza, Q. (2015). Prioritizing critical success factors for reverse logistics implementation using fuzzy-TOPSIS methodology. Journal of Industrial Engineering International, 12, 15-27. Doi: 10.1007/s40092015-0124-8.
Aguezzoul, A. (2005). Third-party logistics selection problem: a literature review on criteria and methods. Omega, 49, 69-78. Doi: http: //dx.doi.org/10.1016/j. omega.2014.05.009J. 2014.
Ali, S.S., Kaur, R. (2018), an analysis of satisfaction level of 3PL service users with the help of ACSI. Benchmarking: An International Journal, 25(1), .24-46. Doi: https://doi.org/10.1108/bij-10-2016-0163
Aktas, E. & Ulengin, F. (2005). Outsourcing logistics activities in Turkey. Journal of Enterprise Information Management, 18(3), 316-329. Doi: https://doi.org/10.1108/17410390510591996
Arroyo, P., Gaytan, J., de Boer, L. (). A survey of third-party logistics in Mexico and a comparison with reports on Europe and USA, www.emeraldinsight.com/0144-3577.html.
Doi: https://doi.org/10.1108/01443570610666984
Arvis, J.F., Saslavsky, D., Ojala, L. (2014). Connecting to compete 2014 trade logistics in the global economy, the logistics performance index and its indicators. The International Bank for Reconstruction and Development. Doi: https://doi.org/10.1596/20399
Asthana, S., Bhat, H., Singh, R. (2015). A study of important factors for the performance measurement of third-party logistics (3PL) organizations in the Indian logistics industry. Crisis Report.
Bhatnagar, R., Sohal, A.S. (2005). Supply chain competitiveness measuring the impact of location factors, uncertainty and manufacturing practices. Technovation, 25(2005), 443–456. Doi: https://doi.org/10.1016/s0969-7012(00)00020-4
Bruno, G., Esposito, E., Genovese, A., Passaro, R. (2012). AHP-based approaches for supplier evaluation: Problems and perspectives. Journal of Purchasing & Supply Management, 18(2012) 159–172. Doi: https://doi.org/10.1016/j.pursup.2012.05.001
Chaudhari, J.S., Sarode, A.D. (2018). Identification of drivers in sustainable supply chain management: a review. LTCOE Conference.
Cheong, M.L.F. (2003). Logistics outsourcing and 3PL challenges. European Journal of Operational Research.
Cirpin, B.K. & Kabadayim, N. (2015). Analytic Hierarchy Process in third-party logistics Provider selection criteria Evaluation: a case study in IT Distributor Company. International Journal Multidisplinary Sciences & Engineering, 6(3).
Daim, T.U., Udbye, A., Balasubramanian, A. (2012). Use of analytic hierarchy process (AHP) for selection of 3PL providers. Journal of Manufacturing Technology Management, 24(1), 28 - 51. Doi: https://doi.org/10.1108/17410381311287472
Dinter, B. (2012). Success factors for information logistics strategy — an empirical investigation. Decision Support Systems, 54(3) 1207–1218. Doi: https://doi.org/10.1016/j.dss.2012.09.001
Dupuis, M. & Prime, N. (1996).Business distance and global retailing: a model for analysis of key success/failure factors. International Journal of Retail & Distribution Management, 24(11), 30 - 38. Doi: https://doi.org/10.1108/09590559610131709
Ellram, L.M. (1991).Key success factors and barriers in international purchasing partnerships. Management Decision, 29(7), 38-44. Doi: https://doi.org/10.1108/00251749110007175
Fleischmann, M., Krikke, H.R., Dekker, R., Douwqe, S., Flapper, P. (2000). A characterization of logistics networks for product recovery. Omega, 28(2000), 653 - 666. Doi: https://doi.org/10.1016/s0305-0483 (00)00022-0
Gunasekaran, A., Ngai, E.W.T. (2003). The successful management of a small logistics company. International Journal of Physical Distribution & Logistics Management, 33(9), 825 - 842. Doi: https://doi.org/10.1108/09600030310503352
Hertz, S. & Alfredsson, M. (2016). Strategic development of third-party logistics providers. Industrial Marketing Management, 32(2), 139–149. Doi: https://doi.org/10.1016/s0019-8501 (02)00228-6
Hu, Y-C., Chiu, Y-J., Hsu, C-S., & Chan, Y-Y. (2015). Identifying key factors for introducing GPS-based fleet management systems to the logistics industry. Mathematical Problems in Engineering, 2015, 1-14. Doi: http://dx.doi.org/10.1155/2015/413203.
Huo, B., Ye, Y., Zhao, X. (2015). The impacts of trust and contracts on opportunism in the 3PL industry: The moderating role of demand uncertainty. International. Journal of Production Economics 170 (2015) 160–170. Doi: https://doi.org/10.1016/j.ijpe.2015.09.018
Jhawar, A., Garg, S.K. (2018). Modeling of critical factors for improving logistics performance of India using interpretive structural modeling. International Journal of Applied Management Sciences and Engineering, 5(1), 1-23. Doi: https://doi.org/10.4018/ijamse.2018010103
Karakadlar, I.S. (2005). Key success factors for strategic logistics & supply chain management to enhance competitiveness. http;//www.reserarchgate.net Conference Paper.
Knemeyer, M. & Murphy, P.R. (2005). Is the glass half full or half empty? International Journal of Physical Distribution & Logistics Management, 35(10), 708 - 727. Doi: https://doi.org/10.1108/09600030510634571
Knemeyer, M. & Murphy, P.R. (2004). Evaluating the performance of third-party logistics arrangements: a relationship marketing perspective. Journal of Supply Chain Management. Doi: https://doi.org/10.1111/j.1745-493x.2004.tb00254.x
Korpela, J. & Tuominen, M. (1996). Benchmarking logistics performance with an application of the Analytic Hierarchy Process. IEEE Transactions on Engineering Management, 43(3), 323-333. Doi: https://doi.org/10.1109/17.511842
Large, R.O. (2007). The influence of customer-specific adaptations on the performance of third-party-logistics relationships—document studies and propositions. International Journal of Logistics Research and Applications: A Leading Journal of Supply Chain Management, 10(2), 123-133. Doi: https://doi.org/10.1080/13675560701427684
Leahy, S.E., Murphy, P.R., & Poist, R.F. (1995). Determinants of successful logistical relationships: a third-party provider perspective. Transportation Journal, 35(2), 5-13.
Lieb, R. & Miller, J. (2000). The use of third-party logistics services by large US manufacturers: the 2000 Survey. International Journal of Logistics Research and Applications: A Leading Journal of Supply Chain Management, 5(1), 1-12. Doi: https://doi.org/10.1080/13675560110114270
Lokhande, S.P., Sarode, A.D. (2020). Identification & prioritization of agile manufacturing enablers for small & medium scale industries. IOP Conference Series: Materials Science & Engineering, 810(1), 012034. Doi: https://doi.org/10.1088/1757-899x/810/1/012034
Luthra, S., Mangla, S.K., Kumar, S., Garg, D., Haleem, A. (2017). Identify and prioritise the critical factors in implementing the reverse logistics practices: a case of Indian auto component manufacturer. International. Journal of Business and Systems Research, 11(1/2), 42 - 61. Doi: https://doi.org/10.1504/ijbsr.2017.10000877
Maloni, M.J., Carter, C.R. (2006). Opportunities for research in Third Party Logistics, Transportation Journal, 45(2), 23 - 38.
Mangla S.K., Govindan K., Luthra S. (2016). Critical success factors for reverse logistics in Indian industries, a structural model. Journal of Cleaner Production, 129, 608-621. Doi: https://doi.org/10.1016/j.jclepro.2016.03.124
Mitra, S. & Bagchi, P.K. (2008). Key success factors, performance metrics, and globalization issues in the third-party logistics (3PL) industry: a survey of North American service providers. Supply Chain Forum: An International Journal, 9(1), 4254. Doi: https://doi.org/10.1080/16258312.2008.11517189
Mitra, S., Mukherjee, A., Pal, P. & Dutta, S. A survey of Indian express delivery service providers. IIM Calcutta, WPS No. 638/ May 2009. Doi: https://doi.org/10.1177/0020881712469470
Mitra, S. (2010). A comparative study of North American and Indian Third-Party Logistics (3PL) service providers. 2010 IEEE. Doi: https://doi.org/10.1109/iccae.2010.5451460
Mothilal, S., Gunasekaran, A., Nachiappan S.P. & Jayaram, J. (2011). Key success factors and their performance implications in the Indian third-party logistics (3PL) industry. International Journal of Production Research, 50(9), 2407-2422. Doi: https://doi.org/10.1080/00207543.2011.581004
Peng, J. (2012). Selection of logistics outsourcing service suppliers based on AHP: 2012 International Conference on Future Electrical Power and Energy Systems. Energy Procedia 17 (2012), 595 – 601. Doi: https://doi.org/10.1016/j.egypro.2012.02.141
Punakivi, M. & Saranen, J. (2001). Identifying the success factors in e-grocery home delivery. International Journal of Retail & Distribution Management, 29(4). 156 - 163. Doi: https://doi.org/10.1108/09590550110387953
Ragatz, G.L., Handfield, R.B. & Scannell, T.V. (2012). Success factors for integrating suppliers into new product development, 14, 190-202. Doi: 10.1111/1540-5885.1430190.
Raut, R., Kharat, M., Kamble, S., Kumar, C.S. (). Sustainable evaluation & selection of potential third-party logistics providers (3PL): An integrated MCDM approach. Benchmarking: An International Journal, 25(1), 76-97. Doi: https:// doi.org/10.1108/BIJ-05-2016-0065.
Raut, R.D., Kharat, M.G., Kamble, S.S., Kamble, S.J., Desai, R. (2018). Evaluation and selection of third-party logistics providers using an integrated multi-criteria decision-making approach. International Journal of Services and Operations Management, 29(3), 2018. Doi: https://doi.org/10.1504/ijsom.2018.10010642
Sahay, B.S., Mohan, R. (2006). Third party logistics practices: An India perspective.
Park, Y. (2011). Analytic Hierarchy Process for decision making in kinesiology: an application in selecting athletic shoes for walking. University of Illinois at Urbana- Champaign. Doctoral dissertation.
Sahin, O.Z., Mohamed, S. (2016). Evaluating sea level rise adaptation options on the Gold Coast, Australia: An MCDA approach. Emerald Group Publishing Group.
Sarode, A., Kole, S.Y. (2016). A literature overview on Green supply chain management and critical factor. International Journal of Advanced Engineering Innovative Technology, 3(1), 1-5.
Sarode, A.D., Khodke, P.M. (2011). A framework for performance measurement of supply chain management. International Journal of Advanced Engineering Technology, II(IV), 182-190.
Sarode A. D., Sunnapwar V. K., & Khodke P. M. (2008). A literature review for identification of performance measures for establishing a framework for performance measurement in supply chains. International Journal of Applied Management and Technology, 6(3), 241-273
Sharda, K. & Chatterjee, L, (2011), Configurations of outsourcing firms and organizational performance. Strategic Outsourcing: An International Journal, 4(2), 152 - 178. Doi: https://doi.org/10.1108/17538291111147991
Shepherd, B. & Hamanaka, S. (2015). Overcoming trade logistics challenges: Asia-Pacific experiences. Asia Pacific Journal of Marketing and Logistics, 27(3), 444 - 466. Doi: https://doi.org/10.1108/apjml-09-2014-0133
Schroter, N., Schroter, I. (2010). Supply chain management and logistics. Verlag W. Kohlhammer, Stuttgart. Seite 15.
Sullivan, F. (2006). 3PL services in India_ Challenges, Opportunities and Recommendations - A Study. 1 - 58.
Taherdoost, H. (2017). Decision making using the Analytic Hierarchy Process (AHP): a step by step approach. International Journal of Economics and Management Systems, 2, 2017.
Tan, K.C. (2001). A framework of supply chain management literature. European Journal of Purchasing & Supply Management, 7(2001), 39 -48.
Trent, R.J., & Monczka, R.M. (1994). Effective cross-functional sourcing teams: Critical Success Factors. National Association of Purchasing Management, Inc. Doi: https://doi.org/10.1111/j.1745-493x.1994.tb00267.x
Vaidyanathan, G. (2005). A framework for evaluating third-party logistics. Communications of the ACM, 48(1), 89-94. Doi: https://doi.org/10.1145/1039539.1039544
Xu, S. ( ). An optimized performance analysis of closed loop supply chain of third-party logistics based on Analytic Hierarchy Process. Revista de la Facultad de Ingenieraí U.C.V., 32(12), 827-835.
Yahya, S. & Kingsman, B. (1999).Vendor rating for an entrepreneur development programme: a case study using the analytic hierarchy process method. Journal of the Operational Research Society, 50, 916 - 930. Doi: https://doi.org/10.1057/palgrave.jors.2600797
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