Supplier selection is a key decision in the procurement and purchasing processes. Both the choice of criteria and the evaluation of possible alternatives are critical steps in this decision-making process. One of the great challenges of private higher education institutions (PHEI) in Brazil in recent decades has been the attempt to institutionalize administrative practices applied in the business market. The primary goal of this is to optimize their business processes and achieve reduced risks and operational costs, thereby increasing their productivity and the quality of services. These initiatives aim to maintain self-sustaining and competitive institutions in an aggressive market that is constantly expanding. Therefore, a critical and professionalized look at their business processes has been one of the solutions for the PHEI to achieve their organizational goals. In this context, this paper proposes to formalize the decision-making process for the selection of suppliers through their systematization using cognitive maps to structure and identify the criteria that effectively present value during the partner selection of the decision-maker's procurement and purchasing department. The paper also proposes the subsequent prioritization of these criteria for evaluation and selection of potential suppliers by using the AHP multi-criteria method.
Supplier Selection, Cognitive Maps, AHP
Bergamo, F., Farah, O. E., & Giuliani, A. C. (2008). A lealdade e a educaÃ§Ã£o superior: ferramenta estratÃ©gica para a retenÃ§Ã£o de clientes. Revista Ibero-Americana de EstratÃ©gia, 6(1), 55-62.
Costa, C. A. B. (1992). Structuration, construction et exploitation d'un modÃ¨le multicritÃ¨re d'aide Ã la dÃ©cision. ThÃ¨se de doctorat, Universidade Tecnica de Lisboa.
Clemens, R. T., & Reilly, T. (2001). Making hard decisions with Decision ToolsÂ®.
Christopher, M. (2007). LogÃstica e gerenciamento da cadeia de suprimentos: criando redes que agregam valor. Thomson Learning.
De Boer, L., Labro, E., & Morlacchi, P. (2001). A review of methods supporting supplier selection. European Journal of Purchasing & Supply Management, 7(2), 75-89. doi:10.1016/S0969-7012(00)00028-9
Dickson, G. W. (1966). An analysis of vendor selection systems and decisions. Journal of Purchasing, 2(1), 5-17.
Eden, C. (1988). Cognitive mapping. European Journal of Operational Research, 36(1), 1-13. doi:10.1016/0377-2217(88)90002-1
Eden, C. (2004). Analyzing cognitive maps to help structure issues or problems. European Journal of Operational Research, 159(3), 673-686. doi:10.1016/S0377-2217(03)00431-4
Ensslin, L., Neto, G. M., & Noronha, S. M. (2001). Apoio Ã decisÃ£o: metodologias para estruturaÃ§Ã£o de problemas e avaliaÃ§Ã£o multicritÃ©rio de alternativas. Insular.
Furtado, G. A. P. (2005). CritÃ©rios de seleÃ§Ã£o de fornecedores para relacionamentos de parceria: um estudo em empresas de grande porte. Doctoral dissertation, Universidade de SÃ£o Paulo.
Keeney, R. L. (1992). Value-focused thinking: A path to creative decision making. Cambridge, MA:Harvard University. doi: 10.1002/mcda.4020020108
Lima, A. S. Proposta de MÃ©todo para Modelagem de CritÃ©rios de PriorizaÃ§Ã£o de Projetos de Pesquisa e Desenvolvimento Aeroespaciais. 189f. 2008. Doctoral dissertation, DissertaÃ§Ã£o (Mestrado-Engenharia AeronÃ¡utica e MecÃ¢nicaâ€“Ãrea de ProduÃ§Ã£o)â€“Instituto TecnolÃ³gico de AeronÃ¡utica, SÃ£o JosÃ© dos Campos, SP.
Luo, X., Wu, C., Rosenberg, D., & Barnes, D. (2009). Supplier selection in agile supply chains: An information-processing model and an illustration. Journal of Purchasing and Supply Management, 15(4), 249-262. doi:10.1016/j.pursup.2009.05.004
Martins, G. M. (2007). Um Recurso EstratÃ©gico para a GestÃ£o das OrganizaÃ§Ãµes UniversitÃ¡rias. Estudos: Revista da AssociaÃ§Ã£o Brasileira de Mantenedoras de Ensino Superior. Ano, 25.
Montibeller Neto, G. (1996). Mapas cognitivos: uma ferramenta de apoio Ã estruturaÃ§Ã£o de problemas. DissertaÃ§Ã£o de Mestrado da Universidade Federal de Santa Catarina, Santa Catarina-Brasil.
Rosenhead, J., & Mingers, J. (2001). Rational analysis for a problematic world revisited. John Wiley and Sons. doi: 10.1023/B:SPAA.0000019133.40573.e4
Saaty, T. L., & Vargas, L. G. (2001). Models, methods, concepts & applications of the analytic hierarchy process. Boston: Kluwer Academic Publishers. doi: 10.1007/978-1-4615-1665-1
Shimizu, T. (2010). DecisÃ£o nas organizaÃ§Ãµes. SÃ£o Paulo: Atlas.
Silva, E. L., & Menezes, E. M. (2001). Metodologia da pesquisa e elaboraÃ§Ã£o de dissertaÃ§Ã£o. FlorianÃ³polis, UFSC.
Teixeira, S. (2012). Censo da EducaÃ§Ã£o Superior 2010.
Wu, C., & Barnes, D. (2011). A literature review of decision-making models and approaches for partner selection in agile supply chains. Journal of Purchasing and Supply Management, 17(4), 256-274. doi:10.1016/j.pursup.2011.09.002
Wu, C., & Barnes, D. (2012). A dynamic feedback model for partner selection in agile supply chains. International Journal of Operations & Production Management, 32(1), 79-103. doi:http://dx.doi.org/10.1108/01443571211195745
YU, A.S.O. (2011). Tomada de DecisÃ£o nas OrganizaÃ§Ãµes. SÃ£o Paulo: Saraiva.
Copyright of all articles published in IJAHP is transferred to Creative Decisions Foundation (CDF). However, the author(s) reserve the following:
- All proprietary rights other than copyright, such as patent rights.
- The right to grant or refuse permission to third parties to republish all or part of the article or translations thereof. In case of whole articles, such third parties must obtain permission from CDF as well. However, CDF may grant rights with respect to journal issues as a whole.
- The right to use all or parts of this article in future works of their own, such as lectures, press releases, reviews, textbooks, or reprint books.
- The authors affirm that the article has been neither copyrighted nor published, that it is not being submitted for publication elsewhere, and that if the work is officially sponsored, it has been released for open publication.
The only exception to the statements in the paragraph above is the following: If an article published in IJAHP contains copyrighted material, such as a teaching case, as an appendix, then the copyright (and all commercial rights) of such material remains with the original copyright holder.
CDF will receive permission for publication of copyrighted material in IJAHP. This permission is not transferable to third parties. Permission to make electronic and paper copies of part or all of the articles, including all computer files that are linked to the articles, for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage.
This permission does not apply to previously copyrighted material, such as teaching cases. In paper copies of the article, the copyright notice and the title of the publication and its date should be visible. To copy otherwise is permitted provided that a per-copy fee is paid.
To republish, to post on servers, or redistribute to lists requires that you post a link to the IJAHP article, which is available in open access delivery mode. Do not upload the article itself.
Authors are permitted to present a talk, based on a paper submitted to or accepted by IJAHP, at a conference where the paper would not be published in a copyrighted publication either before or after the conference and where the author did not assign copyright to the conference or related publisher.