Open Journal Systems


Ezgi Aktar Demirtas, Yeliz Buruk, Müjgan Sağır


Wage management is an important task which affects a firm’s productivity in the short term and the consistency of the firm’s activities in long term. If an organization fails to establish a fair wage policy among the personnel, conflict is inevitable in the organization. A fair wage policy can be achieved by job evaluation, which is a technique used to determine the relative importance of all jobs in an organization. Jobs are evaluated with respect to ability, responsibility, effort, and job condition factors etc. which make it a multi-criteria problem for organizations. In this study, a job evaluation methodology is developed for a state bank in Turkey. The relative importance of the evaluation criteria which is then used to grade jobs with respect to one another by a Liberatore scale is determined by an Analytic Network Process (ANP) model. This new methodology has a positive effect on competence and performance management systems.


Job Evaluation; Analytic Network Process; Multi Criteria Decision Making; Banking.

Full Text:



Armstrong, M. & Murlis, H., (1994). Reward management: A handbook of renumeration strategy and practice. London: Kogan Page.

Chen, S. H., Lee, H. T. (2007). Performance evaluation model for project managers using managerial practices. International Journal of Project Management, 25(6), 543–551.

Dağdeviren, M., Akay, D. and Kurt, M. (2004a). Analytical Hierarchy Process for job evaluation and application. Journal of the Faculty of Engineering and Architecture of Gazi University, 19, 131-138.

Dağdeviren, M., Akay, D. and Kurt, M. (2004b). Job evaluation, use of goal programming technique at determine factor degree points. Journal of the Faculty of Engineering and Architecture of Gazi University, 19, 89-95.

Eraslan, E. and Arıkan, B. (2004). Determination of wages using the point method, seniority and success: An application in internal production department of a manufacturing facility. Journal of the Faculty of Engineering and Architecture of Gazi University, 19, 139-150.

Eraslan, E., Atalay, K. D., Dagdeviren, M., Aksakal, E. (2013). Using fuzzy wage management system in heavy industry. Procedia - Social and Behavioral Sciences, 73, 7 – 13.

Keeney, R. (1992). Value-focused thinking: A path to creative decision making. London: Harvard University Press.

Keeney, R.L. & Raifa, H. (1976). Decision with multiple objectives: Preferences and value tradeoffs. New York: Wiley.

Liberatore, M.J., Nydick, R.L., Sanchez, P.M. (1992). The evaluation of research papers. Interfaces, 22(2), 92-100.

Neathley, F. (1994). Job evaluation in the 1990s. London: Industrial Relations Services.

Saaty, T. (2000). Fundamentals of decision making and priority theory with the Analytic Hierarchy Process. Pittsburgh, USA: RWS Publications.

Saaty, T.L. (2001). Decision making with dependence and feedback: The Analytic Network Process. Pittsburgh, USA: RWS Publications.

Secme N. Y., Bayrakdaroglu, A., Kahraman, C., (2009). Fuzzy performance evaluation in Turkish Banking Sector using Analytic Hierarchy Process and TOPSIS. Expert Systems with Applications, 36(9), 11699–11709.

Spyridakos, A., Siskos, Y., Yannacopoulos, D., Skouris, A. (2001). Multicriteria job evaluation for large organizations. European Journal of Operational Research, 130(2), 375-387.

Metal Industry Job Grouping System. (1996). İstanbul: Turkish Metal Industrialists Union Publication, Şahinkaya Press.

Xing, L., Li, Y. and Ma, L. (2008). Study on the application of Point Method in job evaluation. Proceedings of the 7th Wuhan International Conference on E-Business, China, 2835-2839.