THE SOFTWARE PROCESS ASSESSMENT AND CERTIFICATION: APPLICATION OF THE ANALYTIC HIERARCHY PROCESS FOR PRIORITY DETERMINATION
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Published
Dec 10, 2022
Shafinah Farvin Packeer Mohamed
Fauziah Baharom
Aziz Deraman
Omar Tarawneh
Yuhanis Yusof
Abstract
Software certification involves assessing and certifying the quality of the software process based on multiple evaluation criteria where each criterion has different importance values on the quality of the software. However, the different importance values of the evaluation criteria have not been addressed in the existing software process certification models. A systematic technique is needed to ensure that the certification results are consistent, accurate and not made arbitrarily. To address this issue, the Extended Software Process Certification (ESPAC) model was introduced by adopting the Analytic Hierarchy Process (AHP) technique to determine the priorities of the evaluation criteria. There were three main phases in this study: (a) theoretical study, (b) expert review and (c) focus group discussion. Ultimately, a mutual agreement was achieved about the evaluation criteria and the AHP was shown to be a suitable technique to be employed in software process assessment and certification. Furthermore, the acquired priorities were used as the ideal priorities for the ESPAC model, which can be used by assessors during the assessment and certification process. The outcome of this study benefits researchers in the AHP and software process assessment fields.
How to Cite
Packeer Mohamed, S. F., Baharom, F., Deraman, A., Tarawneh, O., & Yusof , Y. (2022). THE SOFTWARE PROCESS ASSESSMENT AND CERTIFICATION: APPLICATION OF THE ANALYTIC HIERARCHY PROCESS FOR PRIORITY DETERMINATION. International Journal of the Analytic Hierarchy Process, 14(3). https://doi.org/10.13033/ijahp.v14i3.870
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Keywords
software engineering, software certification, ESPAC Model, weight values, Analytic Hierarchy Process
References
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Chow, T., & Cao, D. B. (2008). A survey study of critical success factors in agile software projects. Journal of Systems and Software, 81(6), 961-971. Doi: 10.1016/j.jss.2007.08.020Get
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Crostack, H. A., Hackenbroich, I., Refflinghaus, R., & Winter, D. (2007). Investigations into more exact weightings of customer demands in QFD. Asian Journal on Quality, 8(3), 71-80. Doi: http://dx.doi:org/10.1108/15982688200700026
Daneva, M., & Ahituv, N. (2011). What practitioners think of inter-organizational ERP requirements engineering practices: Focus group results. International Journal of Information System Modeling and Design, 2(3), 49-74. Doi: 10.4018/jismd.2011070103
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Destefanis, G., Ortu, M., Counsell, S., Swift, S., Marchesi, M., & Tonelli, R. (2016). Software development: Do good manners matter?. PeerJ Computer Science, 2, e73. Doi: 10.7717/peerj-cs.73.
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Ferreira, G., Kästner, C., Sunshine, J., Apel, S., & Scherlis, W. (2019). Design Dimensions for Software Certification: A Grounded Analysis. arXiv preprint arXiv:1905.09760.
Galin, D. (2004). Software quality assurance. England: Pearson Education Limited.
Gasston, J. L. (1996). Process improvement: An alternative to BPR for software development organizations. Software Quality Journal, 5, 171-183. Doi: https://doi.org/10.1007/bf00678582
Gualo, F., Caballero, I., & Rodriguez, M. (2020). Towards a software quality certification of master data-based applications. Software Quality Journal, 28, 1-24. Doi: 10.1007/s11219-019-09495-w
Hallowell, M. R., & Gambatese, J. A. (2010). Qualitative research: Application of the Delphi method to CEM research. Journal of Construction Engineering and Management, 136(1), 99-107. Doi: 10.1061/_ASCE_CO.1943-7862.0000137
Hambali, A., & Rahman, M. A. (2017). Application of integrated AHP and TOPSIS techniques for determining the best Fresh Fruit Bunches (FFB). Journal of Telecommunication, Electronic and Computer Engineering (JTEC), 9(3), 145-149.
Heck, P., Klabbers, M., & Eekelen, M. (2010). A software product certification model. Software Quality Journal, 18(1)37-55. Doi: 10.1007/s11219-009-9080-0
Heikkilä, V. T., Damian, D., Lassenius, C., & Paasivaara, M. (2015). A mapping study on requirements engineering in agile software development. 41st Euromicro Conference on Software Engineering and Advanced Applications, 199-207. IEEE.
Hsiao, S. W. (2002). Concurrent design method for developing a new product. International Journal of Industrial Ergonomics, 29(1), 41-55. Doi: 10.1016/S0169-8141(01)00048-8
Humphrey, W. (1989). Managing the software process. Mass: Addison-Wesley.
Ishizaka, A., & Labib, A. (2011). Review of the main developments in the Analytic Hierarchy Process. Expert Systems with Applications, 38(11), 14336-14345. Doi: 10.1016/j.eswa.2011.04.143
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